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cover of episode How AI is changing who gets hired – and who doesn’t w/ Hilke Schellmann

How AI is changing who gets hired – and who doesn’t w/ Hilke Schellmann

2024/10/22
logo of podcast The TED AI Show

The TED AI Show
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Hilke Schellmann
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Bilawal: 本期节目探讨了AI在招聘过程中的应用，包括AI面试官、简历筛选工具和视频面试等。AI技术提高了效率，但也可能导致算法偏见和不公平的结果。 Hilke Schellmann: AI简历筛选工具存在缺陷，可能根据姓名、地点等因素进行歧视性筛选。视频面试中，通过面部表情和语音分析来评估候选人，但这种方法的有效性和科学性存疑。AI工具甚至被用于解雇员工，引发了争议和法律诉讼。AI工作场所监控技术可能导致员工进行‘生产力戏剧’，反而降低了实际生产力。 Alliance Sari: AI面试官GPT Vetting可以极大地提高面试效率，减少人为偏见。 Hilke Schellmann: 目前AI招聘工具的有效性有待验证，其结果可能不如随机选择。欧洲的GDPR和欧盟AI法案为求职者提供了更多数据保护和透明度，而美国在这方面相对滞后。求职者可以利用AI工具来提升自己的求职竞争力，例如使用聊天机器人改进简历和练习面试。为了避免AI控制的职场环境，需要加强监管，提高透明度，并为求职者提供更多支持。为了改进AI招聘工具，需要提高工具的透明度和可解释性，并公开分享改进经验。

Deep Dive

Chapters
AI-driven resume screening tools are increasingly used by companies to manage large volumes of applications. However, these tools can perpetuate biases and discriminate against qualified candidates based on factors like name, location, or even hobbies mentioned on resumes.
  • AI resume screening tools can exhibit bias based on seemingly neutral keywords.
  • Some tools have shown discrimination based on name, location, and hobbies.
  • Companies favor these tools for efficiency despite known biases.
  • Job seekers often lack transparency and recourse regarding AI-driven rejection.

Shownotes Transcript

From vetting resumes to screening candidates, many employers are using AI tools to identify top talent. But what happens when companies start relying on AI to help them decide who to hire or promote…and who to fire? Bilawal speaks with journalist Hilke Schellmann, whose research on the rapidly growing use of AI in the workplace highlights where algorithms are helping – and hurting – business. Hilke shares the surprising (and not surprising) ways AI works in the hiring process, and argues that transparency, regulation, and oversight are essential if AI is going to actually benefit employees and employers. For transcripts for The TED AI Show, visit go.ted.com/TTAIS-transcripts)