We're sunsetting PodQuest on 2025-07-28. Thank you for your support!
Export Podcast Subscriptions
cover of episode 36. Perfecting Teamwork: Building High-Performing Teams By Encouraging Learning

36. Perfecting Teamwork: Building High-Performing Teams By Encouraging Learning

2021/7/15
logo of podcast Think Fast, Talk Smart: Communication Techniques

Think Fast, Talk Smart: Communication Techniques
AI Deep Dive AI Chapters Transcript
People
S
Sarah Singer
Topics
Sarah Singer: 高效团队需要具备团队导向型、学习导向型和系统导向型三种文化特征。团队导向型文化需要领导者创造支持团队合作的环境，克服专业壁垒和等级制度，明确角色和责任，共享目标，并提供团队合作时间。学习型文化需要团队成员从错误和实验中学习，适应、改变和创新。这需要领导力来强化学习，营造支持性环境（包括心理安全），欣赏差异，对新思想持开放态度，并留出时间进行反思。学习型文化还需要学习实践和流程来促进培训、教育、知识获取和绩效监控，从而促进团队学习。系统导向型文化需要关注整体系统，解决跨条件、跨部门和跨时间的各种问题，克服碎片化，实现跨界整合，关注患者的整体护理。 在培养员工新技能时，轮换培训角色可以促进资深员工的学习，因为他们知道自己将来也有机会成为培训者。心理安全对于团队的适应、改变和创新至关重要，让成员感到舒适和自信地提出问题和担忧，才能成为成功的学习者。高效的医疗团队同时关注功能性变革和文化变革，两者相互促进，形成良性循环。功能性变革关注团队合作的实际操作方面，例如明确角色定义、支持性结构和共享临床数据。文化变革关注团队合作的规范和关系方面，例如扁平化等级制度，鼓励团队实验。 有效的团队合作需要有效的沟通，包括闭环沟通和结构化沟通，以确保信息准确传递，并创造心理安全的环境。团队合作应该建立在工作本身需要团队合作的基础上，并且团队成员需要充分理解并认同团队的目标。 Matt Abrahams: 作为访谈者，Matt Abrahams 主要负责引导话题，提出问题，并对 Sarah Singer 的观点进行总结和回应，例如指出心理安全的重要性，以及团队合作的必要性和成员目标一致性的重要性。他通过与 Sarah Singer 的对话，引出了关于团队合作、学习文化、沟通技巧等方面的诸多重要观点。

Deep Dive

Chapters
High-performing teams require team-oriented, learning-oriented, and systems-oriented cultures, emphasizing clear roles, supportive environments, and systems integration.

Shownotes Transcript

In this episode of *Think Fast, Talk Smart, Sara Singe)r, *a professor of organizational behavior (by courtesy) at Stanford Graduate School of Business and a professor of medicine at Stanford School of Medicine, sits down with lecturer Matt Abrahams to discuss the role of open communication in high-performing teams. “Learning requires leadership that reinforces learning, a supportive environment, including especially psychological safety, but also an appreciation for differences when you’re working with people of lots of different backgrounds, and openness to new ideas,” she says.

See Privacy Policy at https://art19.com/privacy) and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info).