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cover of episode 38. The New Normal: How Hybrid Work Actually Works

38. The New Normal: How Hybrid Work Actually Works

2021/8/19
logo of podcast Think Fast, Talk Smart: Communication Techniques

Think Fast, Talk Smart: Communication Techniques
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Pamela Hinds
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Pamela Hinds：混合办公模式是指一部分员工在家或联合办公空间工作，另一部分员工去办公室工作，具体形式尚未确定。混合办公的关键在于灵活性，员工期待灵活的工作时间和地点，企业也需要保持较高的灵活性。混合办公模式是全新的，需要企业进行大量实验才能找到适合自身情况的方法。混合办公的优势在于灵活性，但潜在的风险是办公室员工可能获得更多益处，而远程员工的融入度可能降低。混合办公模式下，新员工的入职和学习存在挑战，因为很多学习是在与经验丰富的员工并肩工作中完成的。混合办公需要企业在绩效评估、工作协调和技术应用等方面进行尝试，并根据工作类型、项目阶段和员工个人情况进行调整。在混合办公模式下，领导力将变得更加复杂，领导者需要跨越不同的群体和地点有效沟通愿景，并加强企业文化建设。成功的沟通要素包括：真诚、投入和明确的目标。她欣赏John Chambers（思科前CEO）的沟通方式，因为他真诚、清晰、热情且富有同情心。最好的沟通建议是：以对方为中心，而非以自己为中心。 Matt Abrahams: 作为访谈主持人的Matt Abrahams主要负责引导话题，提出问题，并对Pamela Hinds的观点进行总结和回应，推动访谈的进行。他与Pamela Hinds就混合办公模式的定义、优势、挑战、领导力作用以及沟通技巧等方面进行了深入探讨。

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Introduction to the podcast episode discussing the future of hybrid work with guest Pamela Hinds.

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“One of the things I think is really exciting about all this, and perhaps a little bit frightening, is nobody actually knows how to do it. It is not something that we’ve ever done before. And I’ve studied a lot of globally distributed work, and virtual teams, and so forth. But hybrid work is not that and it’s not telecommuting, which we know a bit about. But it’s something that is a mix of these multiple different modes of working,” says Pamela Hinds, Fortinet Founders Chair and professor of management science and engineering at Stanford University.

In this podcast episode, Hinds) talks with host and lecturer Matt Abrahams about her research on the effect of technology on teams, teamwork, and innovation by exploring issues of culture, language, identity, and conflict in promoting knowledge sharing and collaboration. “Employees are going to expect flexibility. Organizations are going to need to sustain a higher level of flexibility with regard to when and where people work.” 

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