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cover of episode 58. Forgiveness: How the Right Communication Repairs Relationships

58. Forgiveness: How the Right Communication Repairs Relationships

2022/5/10
logo of podcast Think Fast, Talk Smart: Communication Techniques

Think Fast, Talk Smart: Communication Techniques
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Fred Luskin
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Matt Abrahams
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Fred Luskin: 原谅至关重要，因为它关系到未来，避免沉湎于过去，阻碍当下沟通。他提出了一个九步的原谅流程，最终目标是改变你对过去事件的叙述。真诚的道歉是促进原谅的关键，它需要承担责任，包含同理心，理解对方感受，并努力改正错误。积极的沟通，例如表达欣赏和爱意，也同样重要。正念练习有助于改善沟通，关注行为、想法及其对他人影响。关系成功的关键在于双方互相肯定对方的成功，分享积极的体验。消极的内在独白会造成情绪波动，而积极的内在独白则能更好地控制情绪。培养积极的思维模式有助于改善内在独白，从而影响沟通方式。改变消极的内在独白能增强自信心。练习导致幸福的条件能提升幸福感，反之亦然。怨恨、痛苦和自怜会导致不快乐，而原谅、感恩和自我肯定能提升幸福感。幸福感主要取决于内在体验，而非外部经历。时间管理和冥想有助于提升幸福感。冥想是一种重要的脑部模式，有助于提升身心功能。腹式呼吸和感恩练习是重要的技巧。感恩的态度能降低压力，并营造安全感。 Matt Abrahams: 道歉的结构：承认责任→说明影响→提出弥补。积极的沟通同样重要，例如表达欣赏和爱意。内在独白对人际互动有重要影响。原谅、道歉、思维模式和幸福之间存在联系。时间管理和冥想有助于提升幸福感。他欣赏一位专注倾听的老师，认为倾听在沟通中至关重要。成功的沟通需要：价值观相似、清晰易懂、保持谦逊。在沟通中，要认识到彼此的共同点和愿望。

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Forgiveness is crucial for moving forward in relationships, as it prevents living in the past and allows for current communication about present issues.

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In relationships between imperfect people, mistakes are inevitable. And when we find ourselves with damaged connections, it’s a specific kind of communication that can help us make amends.

Fred Luskin is the Director of the Stanford University Forgiveness Project), and has devoted much of his career to researching the way forgiveness affects our psychological, relational, and physical health.

“Apology is one of the few things that research shows actually facilitates forgiveness,” Luskin explains. In this Think Fast, Talk Smart podcast with host and strategic communication lecturer Matt Abrahams, Luskin outlines what it means to truly say we’re sorry.

Think Fast, Talk Smart) is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills.

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