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cover of episode 60. Communicating Uncertainty: How to Connect With Your Audience, Even When The Answers Aren’t Clear

60. Communicating Uncertainty: How to Connect With Your Audience, Even When The Answers Aren’t Clear

2022/6/7
logo of podcast Think Fast, Talk Smart: Communication Techniques

Think Fast, Talk Smart: Communication Techniques
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Lloyd Minor
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Lloyd Minor:在疫情的早期阶段，坦诚地承认自己对某些问题的答案并不清楚，并努力成为一个值得信赖的信息来源，这比试图伪装成无所不知更有益。他认为，在科学和医学领域，沟通方式需要改进，以更好地服务公众。他还分享了他作为内向型领导者的经验，强调了积极倾听在领导力中的重要性，以及如何在面对模糊和挑战时，通过诚实和透明的沟通来引导更有效的沟通。他认为，真正的领导力在于赢得被领导者的信任，这需要诚实、坦率和同理心。他还强调了反馈在改进领导力中的重要性，以及在面对不确定性时，如何通过倾听、学习和重新校准来做出有效的决策。 Matt Abrahams:作为一名沟通技巧教师，他赞赏Lloyd Minor在疫情期间展现出的透明度，并强调了倾听在沟通中的重要性，以及在领导力中如何有效地运用倾听技巧。他与Lloyd Minor就内向型领导力、真实领导力以及反馈在领导力中的作用进行了深入的探讨，并对Lloyd Minor在疫情期间的贡献表示感谢。

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Dr. Lloyd Minor discusses the importance of transparency in leadership, especially during times of uncertainty like the COVID-19 pandemic, and how it affects communication with the public and within the scientific community.

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“It's not reassuring when we don't know the answers to critically important questions involved in health and wellbeing. But it's far more of a problem if we try to pretend we do.” In this episode of Think Fast, Talk Smart, Stanford Medical School dean Lloyd Minor) sits down with podcast host Matt Abrahams to discuss transparency in leadership.

“Rather than pushing ambiguity away, we should lean into it, and use it as a stimulus to guide our communication in more effective ways.” They also discuss the benefits an introvert can bring to leadership roles and critical role listening plays for anyone in a position of power. 

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