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cover of episode 76. Change My Mind: Using “Pre-suasion” to Influence Others

76. Change My Mind: Using “Pre-suasion” to Influence Others

2023/1/24
logo of podcast Think Fast, Talk Smart: Communication Techniques

Think Fast, Talk Smart: Communication Techniques

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Matt Abrahams
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Robert Cialdini
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Robert Cialdini: 本期节目探讨了预劝说和劝说之间的区别,以及注意力和动机在这两种概念中的作用。预劝说指的是在传递信息之前,先将人们的注意力集中在信息中包含的激励因素上,从而提高信息被接受的可能性。Cialdini教授通过多个研究案例,例如家具店背景图片、葡萄酒商店背景音乐以及酒店毛巾重复使用等,说明了预劝说策略的有效性。他还强调了环境因素(例如会议室的布置)对人们思维方式和决策的影响。此外,他还解释了稀缺性原则、团结原则以及社会认同原则在劝说中的作用,并通过研究案例说明了这些原则的应用。 Matt Abrahams: 作为访谈者,Matt Abrahams 与 Robert Cialdini 教授就预劝说和劝说的策略进行了深入探讨。他提出了许多发人深省的问题,例如环境因素(如会议室的布置、虚拟背景)对预劝说的影响,以及如何利用语言和措辞来提高劝说的成功率。他特别关注了社会规范在劝说中的作用,并与 Cialdini 教授一起分析了酒店毛巾重复使用和国家公园盗窃行为的研究案例,探讨了社会规范的表达方式对人们行为的影响。

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The episode explores the concepts of persuasion and pre-suasion, highlighting how pre-suasion involves priming an audience's attention and motivation before delivering a message to influence their receptiveness.

Shownotes Transcript

Want to change someone’s mind? First, explains Robert Cialdini, you have to change their framing.

For Cialdini), the Regent's Professor Emeritus of Psychology and Marketing at Arizona State University, persuasion begins before we even deliver our pitch or presentation. Through what he calls “pre-suasion,” communicators can prime audiences to receive messages in a specific way, simply by drawing their attention in specific directions. 

“It involves focusing people on—putting them in mind of—those motivators before they encounter [them] in the communicator’s message,” Cialdini says, “bringing people’s focus of attention onto something that is nested in the message…before that message is delivered, so they have been readied for the concept.”

In this episode, Matt Abrahams and Cialdini talk about the motivating power of FOMO, getting better advice from others, and how your next wine purchase could be influenced by what music is playing in the shop.

Think Fast, Talk Smart) is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills.

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