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cover of episode 184. Primark CEO’s Shock Exit, Jack Dorsey’s 'Good Layoffs' & Why Job Candidates Ghost Employers. PLUS! Why Tech Can't Fix Burnout, with John Chan - This Week in Work, 1st April 2025

184. Primark CEO’s Shock Exit, Jack Dorsey’s 'Good Layoffs' & Why Job Candidates Ghost Employers. PLUS! Why Tech Can't Fix Burnout, with John Chan - This Week in Work, 1st April 2025

2025/4/1
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Truth, Lies and Work

AI Deep Dive AI Chapters Transcript
People
A
Al
专注于在线财务教育和资源的个人财务影响者。
J
John Chan
L
Leanne
Topics
Leanne: Primark CEO 离职事件中,公司声明使用含糊其辞的措辞,例如“错误的判断”,试图淡化事件的严重性,这可能反映出公司更关注品牌形象而非真正解决职场骚扰问题。公司处理方式未能充分重视事件对受害者的影响,也未能体现出解决职场骚扰问题的决心。 Al: Jack Dorsey 在 Block 公司裁员的处理方式值得称赞,因为他以透明的方式进行沟通,并主动征求员工反馈,减少了员工的不确定性和焦虑。 John Chan: 仅仅依靠技术无法提升生产力,解决职场倦怠等系统性问题才是关键。提升生产力的关键在于创造可持续的职场环境,解决工作量过大、缺乏心理安全感等系统性问题,而不是单纯依赖技术手段。信息过载和注意力分散会降低生产力,尤其对年轻一代的影响更大,解决此问题需要企业尝试新的方法,并重视员工的福祉。

Deep Dive

Chapters
Primark's CEO, Paul Marchant, resigned following allegations of inappropriate behavior. The company's swift response raises questions about whether this was genuine accountability or a PR move to safeguard its brand. The episode discusses the ambiguous language used in the official statement and the industry's reaction, highlighting the complexities of addressing workplace harassment.
  • Primark CEO's resignation due to inappropriate behavior
  • Swift action raises questions about accountability vs. brand protection
  • Ambiguous language in company statement diminishes the impact of the behavior
  • Industry reaction highlights the complexities of addressing workplace harassment

Shownotes Transcript

Welcome back to Truth, Lies & Work, the award-winning podcast from the HubSpot Podcast Network, hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott.

Each week we unpack workplace news, explore the psychology behind behaviour at work, and tackle your toughest workplace questions.

🎙 What's in this Episode?

Primark CEO Steps Down Amid Harassment Allegations

Paul Marchant, CEO of Primark, resigned following allegations of inappropriate behaviour toward a colleague. Was this swift accountability or brand protection in action? Read more.)

Jack Dorsey's "Good" Layoffs: Can a CEO Do It Right?

Jack Dorsey recently laid off 931 employees at Block—but unlike most mass layoffs, his transparent approach earned praise. Read More).

Ghosting Employers: The Dark Psychology of Job Applicants

Ever wonder why job candidates vanish mid-process? A new study links ghosting behaviour with psychological traits including narcissism, Machiavellianism, and psychopathy. Read more).

🔥 Hot Take: Why Tech Won’t Fix Your Workplace, with John Chan

Our hot take comes from organisational psychologist John Chan, Managing Director of Infinite Potential and a lead researcher behind the 2025 State of Workplace Burnout report. John challenges the assumption that technology alone can boost productivity, arguing that systemic issues—like burnout, unsustainable workloads, and erosion of trust—must be addressed first.

Download the 2025 State of Workplace Burnout Report here:

https://infinite-potential.com.au/the-state-of-burnout-2025)

Watch the full launch webinar:

https://youtu.be/ihie8n7pvVc?feature=shared)

Connect with John Chan on LinkedIn:

https://www.linkedin.com/in/john-chan-ph-d-7883611/)

💡 Workplace Surgery: Solving Your Toughest Problems

This week’s dilemmas:

"I’ve Inherited a Toxic Department—Now What?"

A listener steps into a troubled department plagued by missed deadlines and deep divides. How do you turn things around without driving good people away?

"I’m the Operations Director, Not HR—Help!"

With no HR team, a listener suddenly has to handle a serious discrimination complaint. What's the best way to respond professionally and protect the organisation?

"Consultants Keep Stealing My Ideas!"

An employee’s internal expertise is overlooked in favour of expensive external consultants. How do you get management to value internal talent and stop making costly mistakes?

🔗 Additional Resources

- CIPD Guidance on Discipline Procedures: CIPD Discipline Factsheet)

- ACAS (UK): acas.org.uk)

🎧 Coming Up Next

Join us this Thursday as we welcome Cait Donovan, speaker, author, and host of FRIED. The Burnout Podcast. Cait’s innovative BURNBOLD™ framework is helping organisations turn burnout into resilience and culture change.

🎯 Enjoying the show?

Subscribe, leave a review, or share with a colleague! Connect with us on LinkedIn—we'd love your feedback.

General Support with Mental Health and Well-being

If you have been affected by any of the themes in this episode, or are currently struggling with your mental health, the following resources may be useful.

Mind website: https://www.mind.org.uk/information-support/)

If you are feeling in distress or despair, including feelings of suicide, please do consider calling the Samaritans for free on 116 123 (UK) or email [email protected]) (Rest of World)

Connect with Al and Leanne

Join the Conversation on LinkedIn: https://www.linkedin.com/company/truthlieswork/)

Connect with Al on LinkedIn: https://www.linkedin.com/in/thisisalelliott/)

Connect with Leanne on LinkedIn: https://www.linkedin.com/in/meetleanne)

Email: [email protected]

Book a Call with Al & Leanne: https://savvycal.com/meetleanne/chat)

Thanks for tuning into Truth, Lies & Work—see you next week!