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cover of episode 207. What happens when leaders start being kind? With Jeff LeBlanc

207. What happens when leaders start being kind? With Jeff LeBlanc

2025/6/19
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Truth, Lies and Work
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Leanne Elliott: 我认为目前人们对于工作场所的仁慈存在误解，它可能被滥用或仅仅是缺失。我们需要调查仁慈在领导力中的真正含义，以及它是否被误解、武器化或仅仅是缺失。在当今社会，我们仍然看到有毒的行为被推崇，这让我开始反思仁慈的真正价值。我希望通过这次讨论，能够挑战我们对仁慈的固有认知，并重新审视它在工作场所中的作用。 Jeff LeBlanc: 我发现年轻一代非常缺乏仁慈，这促使我深入研究仁慈、同理心和结构在工作场所中的重要性。我认为同理心比仁慈更重要，而仁慈又比表面的客套话更重要。为了真正建立联系，尤其是在工作场所，我们必须有结构，必须能够清晰地表达期望，并制定明确的规则。如果没有清晰的指导方针和结构，善良就没有意义。我提出了“我见过的最好的混蛋”的理论，有些人表面上很友善，但实际上却有自己的偏好，这并不公平。而善良的人可能不友善，但他们很坦诚和公平。我们都需要更友善，但友善不是强制性的。我研究了Z世代在工作场所的需求，发现仁慈之外还有组织和沟通等其他因素。我认为结构和公平不仅对年轻一代有帮助，对所有人都有帮助。年轻一代更善于看穿虚假的仁慈，结构和公平可以确保我们不会降低标准。通过清晰的沟通，我们可以确保每个人都在同一页面上。缺乏结构会导致员工流失，而结构和公平可以帮助员工感受到指导和支持。

Deep Dive

Chapters
This chapter explores the multifaceted nature of kindness in a professional setting, differentiating it from mere niceness and highlighting its importance in leadership. It introduces Jeff LeBlanc's Engaged Empathy Leadership Model, emphasizing kindness, structure, and fairness as key pillars.
  • Kindness is distinct from niceness; it involves fairness and structure.
  • The Engaged Empathy Leadership Model emphasizes kindness, structure, and fairness.
  • Kindness is not a personality trait but a leadership practice.

Shownotes Transcript

Welcome back to Truth, Lies & Work, the award-winning psychology podcast from the HubSpot Podcast Network — hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott.

This week, we’re taking on a big leadership myth: that kindness is weakness. Alongside guest Jeff LeBlanc — lecturer, Forbes-featured strategist, and creator of the Engaged Empathy Leadership Model — we unpack what kindness really means in a leadership context. Not just whether it works, but whether we’re defining it all wrong.

From setting boundaries to building trust, Jeff shares real-world examples and practical strategies to make kindness a powerful leadership tool — not just a feel-good slogan.

💡 Key Takeaways from Jeff LeBlanc

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Kindness isn’t about being liked — it’s about being trusted. It’s structured, intentional, and deeply tied to fairness.

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Avoidance isn’t kindness. Real kindness involves honest feedback, even when it’s uncomfortable.

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Clarity, consistency and compassion are the backbone of kind leadership.

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Follow-through matters. Kindness without action breeds frustration.

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Kindness is a practice — not a personality trait. You don’t need to be warm or bubbly to be a kind leader.

🔗 Connect with Jeff LeBlanc

LinkedIn: http://linkedin.com/in/jeff-leblanc-93212510a) Website: www.jeffleblancdba.com)

💬 Connect with Al & Leanne

Truth, Lies & Work on LinkedIn: https://www.linkedin.com/company/truthlieswork) Al Elliott: https://www.linkedin.com/in/thisisalelliott) Leanne Elliott: https://www.linkedin.com/in/meetleanne) Email: [email protected]) Book a call: https://savvycal.com/meetleanne/chat)

🧠 Support With Mental Health and Well-being

– Mind UK: https://www.mind.org.uk/information-support/) – Samaritans (UK): Call 116 123 or email [email protected]) – Mental Health at Work: https://www.mentalhealthatwork.org.uk/)

🎧 If you found this episode helpful, please follow, share, or leave a review.

And don’t forget to subscribe for more practical insights from real leaders — every Tuesday and Thursday.