The relationship deteriorated because they lacked formal systems for discussing job performance, leading to misunderstandings and tension. The owner would make snippy comments about the employee's performance, which made the employee feel defensive and tense.
The employee decided to leave to preserve the friendship after several altercations and to avoid further tension. She felt that the professional and personal boundaries were too blurred and that the relationship was becoming toxic.
A professional off-boarding conversation is important to clarify what worked and what didn't, to set clear expectations, and to address issues of competence and performance. It helps both parties learn from the experience and can pave the way for a potential future collaboration.
The employee felt intimidated because her friend was very smart and often dismissed her ideas. This created a power dynamic where she felt her contributions were undervalued, leading to a lack of confidence in sharing her thoughts and ideas.
The employee felt that the professional and personal boundaries were too blurred, leading to a toxic work environment. She believed that leaving was necessary to preserve their long-standing friendship and to avoid further conflict.
The employee thought a debriefing conversation was important to clear the air, learn from the experience, and potentially improve their future professional and personal interactions. It would help them understand what went wrong and how to prevent similar issues in the future.
The employee felt that the relationship was too fragile because the familiarity and long-standing friendship made it difficult to have productive, professional conversations. She reacted strongly to criticism and felt that the relationship was at risk of breaking down.
The employee felt that her friend focused on what was wrong or what he didn't like, rather than setting clear expectations and goals. This lack of constructive feedback made it difficult for her to improve and led to a sense of frustration and defensiveness.
The employee believed it was important to have the conversation to learn from the experience, improve their communication skills, and ensure that their friendship remains strong. It's about personal growth and being better equipped for future relationships and collaborations.
Starting with what worked well helps set a positive tone and acknowledges the successes of their collaboration. It provides a foundation for a constructive conversation and makes it easier to address the areas that need improvement.
They have been best friends for years. He opened a book store and she was his first employee. Things were great until they weren't. She left to preserve the friendship- but a year later they still haven’t talked about what went wrong with them professionally. Esther talks to her about how to start a different kind of business relationship if they were willing to give this another go.
This is a special episode of How's Work?, a one-time, 45-60 minute interventional phone call with Esther. It was edited for time, clarity, and anonymity. If you have a question you would like to talk through with Esther, send a voice memo to [email protected].
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