cover of episode The secrets of a great apology

The secrets of a great apology

2025/5/27
logo of podcast WorkLife with Adam Grant

WorkLife with Adam Grant

AI Deep Dive AI Chapters Transcript
People
A
Adam Grant
B
Beth Polin
K
Kath Konecke
M
Mark Gallagher
M
Mary Barra
Topics
Kath Konecke:作为一名幼儿园老师,我经常观察到孩子们在犯错后的反应。他们往往因为感到羞愧而逃避道歉,甚至会躲起来。在幼儿园这个充满冲突的环境里,我有很多机会引导孩子们学习如何正确地道歉。例如,孩子们在搭建积木时,可能会因为不小心撞倒别人的作品而引发冲突。这时,我会引导他们认识到自己的行为给他人带来的影响,并鼓励他们真诚地道歉。我发现孩子们常常只关注“对不起”这个词,而忽略了道歉的真正含义。他们有时会一边道歉一边跑开,或者只是机械地重复“对不起”。为了帮助孩子们摆脱这些无效的道歉方式,我需要引导他们理解道歉的真正含义,并学会承担责任、表达悔意和采取行动来弥补错误。我会告诉孩子们,如果你伤害了别人的身体或感情,你有责任帮助他们感觉更好,让他们说出他们需要什么才能感觉更好。通过不断的引导和实践,孩子们逐渐学会了真诚地道歉,并信任道歉可以修复伤害,而且道歉不会让他们失去任何东西。我发现当孩子们看到道歉的过程,他们也会看到修复的力量,并且会对修复感到自豪。道歉不是让你失去权力,而是让你有权纠正错误。

Deep Dive

Chapters
This chapter encompasses all the introductory and outro segments, including credits, sponsor messages, and additional information.
  • Various sponsors are thanked for their support.
  • The production team is credited for their roles.
  • Additional information is provided about the episode and related resources.

Shownotes Transcript

When you mess up, a sincere apology can make all the difference. But making things right takes more than a simple “I’m sorry.” In this episode, Adam takes us from the pre-kindergarten classroom to Formula One’s race track to investigate what it takes to make amends, right wrongs, and repair relationships. 

Guests: pre-K teacher Kath Konecky; management professor Beth Polin; Formula One executive Mark Gallagher.

Follow

Host: Adam Grant (Instagram: @adamgrant) | LinkedIn: @adammgrant) | Website: adamgrant.net/))

Guest:

Kath Konecky (Website: ps321.org/our-school/staff/))

Beth Polin (Website: eku.edu/personnel/dr-beth-polin/))

Mark Gallagher (Website: mark-gallagher.com/))

Subscribe to TED 

Instagram: @ted)

YouTube: @TED)

TikTok: @tedtoks)

LinkedIn: @ted-conferences)

Website: ted.com)

Podcasts: )ted.com/podcasts)

For the full text transcript, visit )ted.com/podcasts/rethinking-with-adam-grant-transcripts)

For the full text transcript, visit ted.com/podcasts/worklife/worklife-with-adam-grant-transcripts)

Want to help shape TED’s shows going forward? Fill out our survey)! Hosted on Acast. See acast.com/privacy) for more information.