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🎙️Cutting Churn by 50% – A Strategy of Customer Focus and Team Alignment in B2B CVM
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2024/9/25
CVM Stories
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15 years of experience in telecom: What has Alberto learned?
30% market share growth in Peru over 10 years: How did they achieve it?
B2B vs. B2C strategies in CVM: What’s the difference?
The power of customer profiling: How does it impact CVM?
Regular alignment with account managers: Why is it crucial?
Why management support is crucial: What role does it play?
Prioritizing customer experience: How does it drive success?
Passion for CVM and its societal impact: What drives Alberto’s dedication?
Cutting churn by 50% through segmentation: What’s the strategy?
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