Liane Davey discusses how to ease the friction of conflict to make way for more productive conversations.
— YOU’LL LEARN —
Why facts won’t solve a conflict—and what will
How to productively respond to harsh criticism** **
What most people get wrong about feedback** **
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— ABOUT LIANE —
Liane Davey is a New York Times Bestselling author. Her most recent book is The Good Fight: Use Productive Conflict to Get Your Team and Your Organization Back on Track. She is a contributor to the Harvard Business Review and is called on by the media for her leadership, team effectiveness, and productivity expertise. As the co-founder of 3COze Inc., she has companies such as Amazon, RBC, Walmart, UNICEF, 3M, and SONY. Liane has a Ph.D. in Organizational Psychology.
• Book: The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track)
• LinkedIn: Liane Davey)
• Website: LianeDavey.com)
— RESOURCES MENTIONED IN THE SHOW —
• Tool: The Birkman Method)
• Book: Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides)) by Marshall Rosenberg and Deepak Chopra
• Book: Never Split the Difference: Negotiating As If Your Life Depended On It) by Chriss Voss and Tahl Raz
• Past episode: 552: The Foundational Principle that Separates Good Leaders from Bad Ones with Pat Lencioni)
• Past episode: 770: How to Become the Manager that Your Team Wants with Russ Laraway)
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