How does nonverbal communication make or break a negotiation? How do you appear more trustworthy? What skills can you utilize to improve your nonverbal communication? In this episode of Negotiations Ninja, Abbie Moreno—who has a Ph.D. in Human Behavior—talks about the science behind nonverbal communication and how it drives trustworthiness.

Outline of This Episode

[2:22] Learn all about Dr. Abbie Maroño, Ph.D.
[3:26] Why can nonverbal communication make or break a negotiation?
[5:16] Have we become worse at recognizing nonverbal cues?
[7:53] The most outrageous claim that we’ve been taught to believe
[9:40] Do personality traits correlate with nonverbal behavior?
[14:55] How to appear more trustworthy to shortcut the process
[21:22] The importance of emotional expressiveness
[26:25] Does feigning disappointment work as a negotiation tactic?
[29:13] Why trustworthiness signals need to become second-nature
[32:30] How to get someone to want to reveal information
[36:04] How to know if someone is skeptical of you

Connect with Dr. Abbie Maroño

Connect on LinkedIn
Follow on Twitter
Dr. Abbie Maroño’s Website

Connect With Mark

Follow Negotiations Ninja on Twitter: @NegotiationPod
Connect with Mark on LinkedIn
Follow Negotiations Ninja on LinkedIn
Connect on Instagram: @NegotiationPod

Subscribe to Negotiations Ninja

Building Trustworthiness with Nonverbal Communication with Dr. Abbie Maroño, Ep #331 40:18 Share

Negotiations Ninja Podcast

Shownotes Transcript

Building Trustworthiness with Nonverbal Communication with Dr. Abbie Maroño, Ep #331