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Can Advocacy Generate Revenue w/ Christian Jakenfelds
31:36
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2024/11/11
Scale Tale - The Customer Success Podcast
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Chapters
Preview & Introduction
What Exactly is Advocacy?
The Overlooked Aspect of Customer Value
The Big Red Flag in Customer Success
Why Advocacy Resembles Marketing
Are There Any Effective Advocacy Programs?
Common Mistakes in Advocacy Programs
Companies Nailing Advocacy
Why Wait for Renewal to Discuss Expansion?
Improving Case Study Collection
Starting Advocacy in a New Company
Shownotes
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