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How to Spot Bad-Fit Customers in a SaaS Business ft. Anita Toth
43:13
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2024/1/23
Scale Tale - The Customer Success Podcast
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Chapters
Preview & Intro
How Anita Got into Customer Success
Identifying Bad-Fit Customers
Making Effective Use of Customer Data
Building a Holistic Product Your Customers Will Love
Benefits of Attracting Good-Fit Customers
Dealing with Bad-Fit Customers
Breaking Ties with Bad-Fit Customers
The Goldmine Framework
Closing
Shownotes
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