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What an Ideal Customer Success Platform Must Look Like ft. Wyeth Goodenough
35:57
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2024/2/5
Scale Tale - The Customer Success Podcast
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Chapters
Intro
Get to know Wyeth Goodenough
What Does the Ideal CS Platform Look Like?
Collaborating with the Sales Team
Customer Success and Support: A Unified Approach
Teaming Up with the Product Team
Aligning Communication with Customers
How Does Finance Help with Forecasting?
The 4 Key Components of Customer Health Scores
Closing Thoughts
Shownotes
Transcript
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