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Aligning Sales, Revenue and Customer Success ft. Alex Farmer
43:34
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2023/12/29
Scale Tale - The Customer Success Podcast
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Chapters
Preview & Intro
What's the Difference in Team Culture at Nezasa?
Should CCOs Transition to CRO Roles?
How Can CSMs Be Fairly Compensated?
Why Does CS Need Maturity as a Function?
Can Sales Methodologies Be Applied to QBRs?
What Causes the Communication Gap Between CS and Sales?
How Can a Success Plan Ensure Continuity?
Who Truly Owns the Customer?
Closing Thoughts
Shownotes
Transcript
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